2022-04-26|A&D Connect app -> A&D Heart Track app

To whom it may concern

• My A&D Medical's Wireless Blood Pressure Monitor: LIFESOURCE 1200 ULTRACONNECT suddenly stopped functioning, stuck at "Connecting..." forever. A&D Medical advised me to switch from A&D Connect app to A&D Heart Track app on my iPhone (iOS).

  

• However, Bluetooth connection was not established with the new A&D Heart Track app. The problem was resolved by tapping "Forget This Device" in Settings > Bluetooth, followed by adding the device from the new A&D Heart Track app itself.

  

• Finally, the new A&D Heart Track app can control A&D Medical's Wireless Blood Pressure Monitor: LIFESOURCE 1200 ULTRACONNECT.

  

• Thank you very much for your attention.

To whom it may concern

• The original A&D Connect app was syncing with Apple's Health app after each measurement.

  Health app
  This app can send measurement data to Apple Health app. To enable send data to Health app, turn on each parameters you want to send "Health Access" at first launch this app.

• However, the new A&D Heart Track app lacks this critical feature to sync with Apple's Health app. Please restore the sync function ASAP.

  

• Thank you very much for your attention.

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"Sunatori, Go Simon" <GS.Sunatori@HyperInfo.CA>

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• 2024-12-17T20:56:19.000Z