2022-09-24|Corpay Cross-Border

To whom it may concern

It has come to my attention that PayPal Canada's Business account allows a choice between a corporate account and a personal account for sole proprietors. Could Cambridge Global (Corpay) make such an arrangement for sole proprietors?

Account name

Business: HyperInfo Canada Inc.
Personal: Go Simon Sunatori
Thank you very much for your attention.

Account name
Business: HyperInfo Canada Inc. Personal: Go Simon Sunatori

To whom it may concern

FinTech Sales and Service wrote:

Notice concerning your Cambridge account - Effective July 1 2021

After an in depth analysis of the transaction profile of Hyperinfo Canada Inc., the following changes to the current fee structure will come into effect on July 1 2021. Please note the standard fee structure can always be adjusted if your transaction profile is supplemented with transactions that involve foreign exchange.

A few weeks ago, a helpful Corpay consultant brought to my attention that foreign exchange rate from USD to CAD is now favourable. Today, I took her advice and made a foreign exchange transaction (17358565) instead of a USD-to-USD transfer. Therefore, please honour your statement "Please note the standard fee structure can always be adjusted if your transaction profile is supplemented with transactions that involve foreign exchange." and remove the "EFT/ACH/SEPA: $25.00" for this and future transactions. As soon as I confirm the removal, I will complete the deal (17358565).
Thank you very much for your attention.

Notice concerning your Cambridge account - Effective July 1 2021
After an in depth analysis of the transaction profile of Hyperinfo Canada Inc., the following changes to the current fee structure will come into effect on July 1 2021. Please note the standard fee structure can always be adjusted if your transaction profile is supplemented with transactions that involve foreign exchange.

To whom it may concern

I was expecting to make a series of foreign exchange transaction from USD to CAD, so I called Corpay and confirmed with the consultant that there will be no fee as long as foreign exchange is made.
A few month later, when I actually made a foreign exchange transaction (18818036), I noticed "Fee Settlement: $25.00". I immediately called Corpay and had the consultant remove this fee and any future fee permanently as long as foreign exchange is made.
One day later, when I made another foreign exchange transaction (18827980), I noticed "Fee Settlement: $25.00". I immediately called Corpay and had the consultant remove this fee and any future fee permanently as long as foreign exchange is made.
Another day later, the $25.00 fee was finally removed!
Thank you very much for your attention.